• Q:
    Who can use the advanced online ticket search feature?
    • Member companies with Texas811 only

  • Q:
    I cut a line. What do I do?
    • Contact “811” to get a “Digup” ticket processed. Visit http://webapps.rrc.state.tx.us/TPD/publicHomeAction.do to file a damage report with the RR Commission.

  • Q:
    Can anyone request a ticket search?
    • Information regarding the locate ticket will only be released to the individual representing the company that requested the ticket.

  • Q:
    If I am with a company that is a Texas811 member, how do I obtain a login for ticket searches?
    • https://txgc.texas811.org/geocall/portal/

  • Q:
    Are you hiring?
    • We may not always be hiring, however, we are always accepting resumes. Please submit them to hr@texas811.org.

  • Q:
    I have my ticket number; I just need a copy of it. How do I obtain a copy of my ticket?
    • Please be advised that if you have your ticket number, there still is a fee for a copy of a ticket and it may take up to 72 hours to release the copy. Please contact 972-231-5497 for pricing information.

Homeowner

When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.

Excavator

As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.

Utilities

Texas811 has more than 1,300 members who play a vital role in protecting underground facilities around the state.

Farm Operations

A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.