• Q:
    Are you hiring?
    • We may not always be hiring, however, we are always accepting resumes. If you are interested in applying, please follow this link http://bit.ly/TX811DPA to complete the FIT test and attach your resume.

  • Q:
    I cut a line. What do I do?
    • Contact “811” to get a “Digup” ticket processed. Visit http://webapps.rrc.state.tx.us/TPD/publicHomeAction.do to file a damage report with the RR Commission.

  • Q:
    I’m not a member, but I still need a ticket search. How do I request one?
    • Please be advised that there is a fee for a ticket search and the search will take up to 72 hours to complete. If you are interested in a paid ticket search, please contact 972-231-5497 for pricing information.

  • Q:
    How do I sign up for membership with Texas811?
    • If you would like to sign up for membership with Texas811, please email our Member Relationship Managers at MemberRelations@Texas811.org.

  • Q:
    What is a Ticket search?
    • A ticket search is used when a ticket number has been lost or misplaced. This only applies to a locate that has already been called in and a ticket number, or confirmation number has been received. It is the responsibility of the caller to retain the ticket number for future use.

  • Q:
    I need to update a ticket.
    • You have a few ways to process tickets. The most efficient way is through our Member Portal. You can enter your ticket number and get your confirmation right away. Please visit https://txgc.texas811.org/geocall/portal/ to sign up. You may also contact “811” to get your ticket updated by an agent.

Homeowner

When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.

Excavator

As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.

Utilities

Texas811 has more than 1,600 members who play a vital role in protecting underground facilities around the state.

Farm Operations

A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.