• Q:
    If I am with a company that is a Texas811 member, how do I obtain a login for ticket searches?
    • https://txgc.texas811.org/geocall/portal/

  • Q:
    Are you hiring?
    • We may not always be hiring, however, we are always accepting resumes. Please submit them to hr@texas811.org.

  • Q:
    I am a member with Texas811 and need assistance, who do I contact?
    • Please contact our Ombudsman at 972-231-5497 or by email at Buds@Texas811.org.

  • Q:
    I need to update a ticket.
    • You have a few ways to process tickets. The most efficient way is through our Member Portal. You can enter your ticket number and get your confirmation right away. Please visit https://txgc.texas811.org/geocall/portal/ to sign up. You may also contact “811” to get your ticket updated by an agent.

  • Q:
    What happens if I pay for the search, but no results are found?
    • You will be contacted and given the option to expand the search for an additional fee.

  • Q:
    If I submit locate requests, am I a member?
    • No. A Texas811 Member is a facility owner/operator that is notified by Texas811 when digging will take place near their underground facilities.

Property Owner

When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.

Excavator

As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.

Utilities

Texas811 has more than 1,300 members who play a vital role in protecting underground facilities around the state.

Farm Operations

A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.