• Q:
    What is a Ticket search?
    • A ticket search is used when a ticket number has been lost or misplaced. This only applies to a locate that has already been called in and a ticket number, or confirmation number has been received. It is the responsibility of the caller to retain the ticket number for future use.

  • Q:
    Can anyone request a ticket search?
    • Information regarding the locate ticket will only be released to the individual representing the company that requested the ticket.

  • Q:
    I have a question about the law.
    • Please visit damage prevention laws for all questions pertaining to the law. If you need additional assistance please email info@texas811.org and we will assist you as much as possible.

  • Q:
    Are you hiring?
    • We may not always be hiring, however, we are always accepting resumes. If you are interested in applying, please follow this link http://bit.ly/TX811DPA to complete the FIT test and attach your resume.

  • Q:
    What happens if I pay for the search, but no results are found?
    • You will be contacted and given the option to expand the search for an additional fee.

  • Q:
    Where can I get promotional materials?
    • Please visit http://www.texas811.org/additional-information/promotional-materials to order Texas811 promotional materials.

Homeowner

When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.

Excavator

As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.

Utilities

Texas811 has more than 1,600 members who play a vital role in protecting underground facilities around the state.

Farm Operations

A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.