• Q:
    If I am with a company that is a Texas811 member, how do I obtain a login for ticket searches?
    • https://txgc.texas811.org/geocall/portal/

  • Q:
    I am a member with Texas811 and need assistance, who do I contact?
    • Please contact our Ombudsman at 972-231-5497 or by email at Buds@Texas811.org.

  • Q:
    What is a Ticket search?
    • A ticket search is used when a ticket number has been lost or misplaced. This only applies to a locate that has already been called in and a ticket number, or confirmation number has been received. It is the responsibility of the caller to retain the ticket number for future use.

  • Q:
    I cut a line. What do I do?
    • Contact “811” to get a “Digup” ticket processed. Visit http://webapps.rrc.state.tx.us/TPD/publicHomeAction.do to file a damage report with the RR Commission.

  • Q:
    How do I sign up for membership with Texas811?
    • If you would like to sign up for membership with Texas811, please email our Ombudsman at Buds@Texas811.org.

  • Q:
    What happens if I pay for the search, but no results are found?
    • You will be contacted and given the option to expand the search for an additional fee.


When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.


As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.


Texas811 has more than 1,300 members who play a vital role in protecting underground facilities around the state.

Farm Operations

A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.