Using the 811 service is FREE!
When anyone digs in Texas, whether planting a tree or digging the foundation of a skyscraper, there is a high probability of an underground utility line being within the dig site. Hitting an underground utility line does more than interrupt utility service; it risks the safety of the person digging and the public.
Texas law requires homeowners to contact 811 two business days, excluding weekends and holidays, before digging, even if you’re working in your own backyard. Homeowners should contact 811 when building or repairing a fence, planting a tree, installing a sprinkler system – any household chore or maintenance that requires digging.
If you are hiring a contractor to do the work for you, it is the contractor’s responsibility to contact 811 two business days prior to digging. You may want to make sure your contractor has notified 811 before the work begins by requesting the ticket or notification number.
There are two ways to request a notification to have your lines marked. Both methods are free of charge and available 24/7/365.
You can make your request to have your lines located online. Texas811 has a program to walk homeowners through the process step-by-step HERE.
By phone at 811. Listen carefully to the recorded message.
Thank you for contacting Texas811 prior to digging!
You are making the system safer for everyone.