Become a


Prevention Agent

(Customer Service Representative)

I know what you’re thinking! Another “call center” job posting… And you’re right, we are. However, we’re so much more than that!

At Texas811 you are more than a Customer Service Representative. Working with us is meaningful. You are directly assisting the general public, your family, friends and colleagues, by protecting the water they drink, the electricity that powers their homes, hospitals and schools, gas that ignites the grill for those backyard BBQs and the telecommunications lines that provide WIFI and we all know how important that is!

Texas811 Offers Damage Prevention Agents:

  • Multiple shift options to assist with life outside of work

  • Work from home opportunities

  • Benefits (health, dental, vision)

  • 401K matched up to 6%

  • Paid Time Off

  • Paid Holidays

  • Onsite health clinic free to employees and dependents

  • Upbeat and inviting work culture

  • Advancement Opportunities

  • Onsite gym

Texas811 is the state one-call notification center.

What does that mean?

When anyone is digging underground, whether construction digging or DIY projects at home, they are required by law to call 811 to get the underground utility lines marked. Texas811 is the liaison between the people digging and the companies who own the underground utility lines.


As a Damage Prevention Agent,

you will help the excavators dig safely and protect underground lines from damages by taking down information provided by the person digging and marking the work area on a map.

Don’t worry, training will be provided!

Texas Excavation Safety System (“TEXAS811”) is an equal opportunity employer that maintains a policy of non-discrimination with respect to all employees and applicants for employment. All personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination and educational, recreational, and social programs are administered without regard to race, color, sex, religion, national origin, age, disability, genetic information, military status or any other prohibited characteristic of otherwise qualified individuals. Employment decisions of TEXAS811 are based solely on the individual’s qualifications, merit, and performance. 

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Hand Tools

can damage gas lines.

More than 80% of "no call" damages involving hand tools damaged gas facilities.

(800) 344-8377

11880 Greenville Ave Suite 120      |      Dallas, TX 75243

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