Hurricane Harvey Recovery: Important Safety Message

Hurricane Harvey has passed and recovery efforts from the unprecedented flooding and devastation are underway. The overwhelming response from across the nation and the eagerness to help Texas recover is nothing short of awesome. I am writing to encourage a safe recovery by reminding everyone to call 811 prior to digging.

We have received reports of major transmission lines being cut by well meaning response teams hoping to help the recovery effort. A call to 811 prior to excavation related recovery work will greatly reduce the risk of damage to critical infrastructure and ensures the safety of those working to rebuild. Our center is equipped to handle emergency locate requests, which in many cases will expedite the process.

Please remember to keep Texas safe as we work to repair the damage caused by the storm.

  • Q:
    Can anyone request a ticket search?
    • Information regarding the locate ticket will only be released to the individual representing the company that requested the ticket.

  • Q:
    I have a question about the law.
    • Please visit damage prevention laws for all questions pertaining to the law. If you need additional assistance please email and we will assist you as much as possible.